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"Kuju $ MS response to my ?????"

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DKlemm (490 posts)
Oct-05-01, 10:22 AM (EST) "Kuju $ MS response to my ?????" I sent an email to Kuju on improvements and bugs I felt needed fixed. After getting their response I sent the same questions and got a response from MS. Basically form letters;Kuju
Thanks for your email, we appreciate the time and effort taken
to contact us about Microsoft Train Simulator. We receive many e-mail enquiries about Train Simulator and we are
unfortunately not able to reply individually. Every e-mail is read
by the Kuju Train team and if appropriate actioned.If you enquiry is "How do I ...." please check the Microsoft official
Train Simulator Website www.microsoft.com/games/trainsim. Kuju and Microsoft are compiling a set of frequently asked questions
(and answers!), substantially based on e-mails and news posts from you
the community. The FAQ will be updated regularly. You can find this athttp://www.microsoft.com/games/trainsim/tech.aspIf your enquiry is for product support please contact Microsoft directly,
as developer Kuju is not set-up to provide product support. However
we do pass any bug reports onto Microsoft.Thanks once again for your interest and questions.Yours sincerely,The Train Team
The MS reponse;
Good Afternoon,Thank you for contacting Microsoft Wish.We appreciate that you have taken the time to send us your suggestions
regarding Microsoft Train Simulator. Each e-mail suggestion sent to us
is read by a member of the Wish team, classified for easy access, and
routed to the product or service team to drive Microsoft product and/or
service improvements. Because we receive an abundance of e-mail, we
cannot guarantee that each request makes it into a final product or
service, but each is considered. We can tell you that your e-mail has
been received and is being reviewed by the team that is most capable of
addressing it.Thank you for your suggestion!Charity
Microsoft Wish
My wish is they would work with the user base more.David Klemm
Illinois Central Route
Ver 0.2 uploaded
Enhancing scenary
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Table of Contents

Subject Author Message Date ID RE: Kuju $ MS response to my ????? georgi55 Oct-05-01 1 RE: Kuju $ MS response to my ????? ronik24 Oct-05-01 2 RE: Kuju $ MS response to my ????? sniper297 Oct-05-01 3 RE: Kuju $ MS response to my ????? Boweavel Oct-06-01 5 RE: Kuju $ MS response to my ????? CeeBee Oct-10-01 12 RE: Kuju $ MS response to my ????? bdobyns Oct-05-01 4 RE: Kuju $ MS response to my ????? jeffmorris Oct-06-01 6 RE: Kuju $ MS response to my ????? LawrenceKellie Oct-06-01 7 RE: Kuju $ MS response to my ????? troub Oct-06-01 8 RE: Kuju $ MS response to my ????? ronik24 Oct-06-01 9 RE: Kuju $ MS response to my ????? bdobyns Oct-08-01 10 RE: Kuju $ MS response to my ????? ccyko Oct-10-01 11

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georgi55 (262 posts)
Oct-05-01, 10:29 AM (EST) 1. "RE: Kuju $ MS response to my ?????" I agree too David.
Only MS is like that.
Many other Big company that makes game have always
Responded to mem, but Kuju and M$ have never.
Georgi Remove | Alert Edit | Reply | Reply With Quote | Top
ronik24 (76 posts)
Oct-05-01, 12:18 PM (EST) 2. "RE: Kuju $ MS response to my ?????" Well ok, that's just an automated response everyone gets who writes an E-Mail to them. It's just an indicator that they got it and has nothing to do with the way your E-mail is treated.Roní Remove | Alert Edit | Reply | Reply With Quote | Top
sniper297 (621 posts)
Oct-05-01, 03:14 PM (EST) 3. "RE: Kuju $ MS response to my ?????" They're not the only ones either. I sent four emails to earthlink (my FORMER ISP) tech support about recieving jpeg email attachments as text files (like someone opened up the .jpg in notepad, then saved it as a .txt before sending it on to me) and they kept sending back instructions on how to set up IEexplorer to VIEW a jpeg. It finally dawned on me that they had minimum wage morons feeding questions into a keyword based troubleshooting "wizard", and happily disgorging the answers that were spewed out without the slightest understanding of the question, the answer, or even what makes a computer tick. That's OK, tho, Ameritech has real live wizards who understand what's going on and are happy to walk you thru anything. Too bad microstiffs don't have any real competition, but who wants to bet "TRAINZ" hits the shelf before MSTS patch comes out? Remove | Alert Edit | Reply | Reply With Quote | Top
Boweavel (851 posts)
Oct-06-01, 04:23 AM (EST) 5. "RE: Kuju $ MS response to my ?????" I'll put 10 bucks on it..... Remove | Alert Edit | Reply | Reply With Quote | Top
CeeBee (6 posts)
Oct-10-01, 04:49 PM (EST) 12. "RE: Kuju $ MS response to my ?????" $10 and my beta....nope..... maybe my house? Remove | Alert Edit | Reply | Reply With Quote | Top
bdobyns (120 posts)
Oct-05-01, 10:37 PM (EST) 4. "RE: Kuju $ MS response to my ?????" Hmmmmmmmm...perhaps they should read these forums...then they would get more information then they knew what to do with...I mean after all, if you want to know what's what with your product, who you get your source data from...ME THE &%)#^) consumer who bought the #$%&@ product in the first place and have spent MORE than enough time figuring out what is wrong...<huff, puff> OK I feel better now...Brad Remove | Alert Edit | Reply | Reply With Quote | Top
jeffmorris (238 posts)
Oct-06-01, 12:35 PM (EST) 6. "RE: Kuju $ MS response to my ?????" I am not happy about what Microsoft and Kuju did with Train Simulator - they rushed the program out the door without enough testing, debugging, and documentation. I'm not happy with the editors and tools included with MSTS because they are very frustrating for me to use. The program that converts 3DS files into MSTS shape file REFUSES to accept 3DS files created by any other 3D CAD and 3D modelling programs. The program accepts 3DS files created by 3D Studio MAX program only. If it was not for 3D Canvas Pro program that can export 3D models to MSTS shape files, I would remove MSTS from my hard disk drive and forget about it. I can't wait for Trainz program to be released. I will NOT waste a penny on Windows XP unless Greedy Microsoft removes the Activation Wizard from Windows XP and Office XP. Jeffrey. Remove | Alert Edit | Reply | Reply With Quote | Top
LawrenceKellie (414 posts)
Oct-06-01, 08:59 PM (EST) 7. "RE: Kuju $ MS response to my ?????" >The program that converts
>3DS files into MSTS shape
>file REFUSES to accept 3DS
>files created by any other
>3D CAD and 3D modelling
>programs. The program accepts 3DS
>files created by 3D Studio
>MAX program only. This is not entirely true. There is a very wonderful 3D modeling program by Amabilis which does a very nice job creating for MSTS. See http://www.amabilis.com. Oh, only $50, too (for the version that exports to MSTS format). Remove | Alert Edit | Reply | Reply With Quote | Top
troub (106 posts)
Oct-06-01, 09:19 PM (EST) 8. "RE: Kuju $ MS response to my ?????" Actually, it is true that the conv3ds program doesn't accept anything besides MAX .3ds files (as far as anyone knows). Amabilis' 3DCanvas exports DIRECTLY to the .s format, and bypasses the Kuju converter completely. It's a wonderful piece of software troub
MSTS: Illinois Central Remove | Alert Edit | Reply | Reply With Quote | Top
ronik24 (76 posts)
Oct-06-01, 09:55 PM (EST) 9. "RE: Kuju $ MS response to my ?????" Don't forget the hopefully good upcoming (in November, as it says) Train Sim Modeller. Remove | Alert Edit | Reply | Reply With Quote | Top
bdobyns (120 posts)
Oct-08-01, 08:41 PM (EST) 10. "RE: Kuju $ MS response to my ?????" Well, I also know that Abacus is releasing something pretty soon that is similar to a program they created for Flight Sim. I'm looking forward to that program.Brad Remove | Alert Edit | Reply | Reply With Quote | Top
ccyko (352 posts)
Oct-10-01, 10:44 AM (EST) 11. "RE: Kuju $ MS response to my ?????" Windows XP Corporate edition actually dosen't have the activation wizard. Which makes you wonder why MS bothered, was it just to piss off the consumer? b/c anyone who wants to copy XP, can just use the corporate edition.-Chris
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