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"Microsoft Support???"

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metroman (8 posts)
Aug-26-01, 05:20 PM (EST) "Microsoft Support???" Anyone advise me where you send errors/bug reports for MSTS? I have been going round in circles at the MS support web site, I reckon it is designed that way so you cannot contact them )This is to do with my previous post "Irritating Problem".Kind regards,Andy
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Suburbia: Where they tear out all the trees and then
name the streets after them.http://www.metroland.org
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Subject Author Message Date ID RE: Microsoft Support??? Hentis Aug-26-01 1 RE: Microsoft Support??? metroman Aug-27-01 2 RE: Microsoft Support??? 1802ta Aug-28-01 3

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Hentis (108 posts)
Aug-26-01, 05:28 PM (EST) 1. "RE: Microsoft Support???" if you let the litle program do its thing try and see if you can get online. when you are online then click send report. It will take about 5 mins to get itselfsorted and it will take a couple of minutes to sort itself out ( fingers crossed).Hentis
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metroman (8 posts)
Aug-27-01, 03:42 AM (EST) 2. "RE: Microsoft Support???" Hi HentisThe problem is not in running the program, that runs beautifully, the problem is in the installer. See my post "Irritating Problem".The e-mail support option only works if an error occurs whilst running the software!Kind regards,Andy
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Suburbia: Where they tear out all the trees and then
name the streets after them.http://www.metroland.org
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1802ta (18 posts)
Aug-28-01, 07:45 AM (EST) 3. "RE: Microsoft Support???" I had a problem installing due to what was later found out to be a bad cd2. After some initial problems navigating to the right tech-support place, I managed to send an e.mail to them with a description of my problem. The reply was speedy and accurate, and since I got a new cd2 from the retailer where I bought MSTS it's benn running perfectly. Just invest a little time in navigating the support pages, it's worth it.
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