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Big Thanks to Blue Arrow

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Charter Member · 564 posts

Big Thanks to Blue Arrow – image 1

I just received my copy today of the LNER add-on CD. The service from this company is second to none. I had messed up my order (without knowing it), and I had contacted Blue Arrow to find out where my order was. Within minutes of me sending my email I had a response that they were working on tracing my order. From that point on Mike and Kim pulled out all the stops to try to get it to me ASAP - even though the problem had been caused by me all along! And I daresay that if it wasn't for the crap postal service I would have had it a day sooner - LOL. This company is, without doubt, the best company I've had pleasure to do business with regarding MSTS.As for the LNER pack - well all my expectations were met - and more! And the sounds are a real bonus in this set. This is another superb add-on by Blue Arrow.Now, fancy doing some American stuff? Cheers
Ken

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RE: Big Thanks to Blue Arrow, TimCourt, Mar-03-04, 06:36 AM, (1) RE: Big Thanks to Blue Arrow, bluearrowts, Mar-03-04, 07:25 PM, (2) RE: Big Thanks to Blue Arrow, SCL, Mar-04-04, 12:45 PM, (3) RE: Big Thanks to Blue Arrow, bluearrowts, Apr-28-04, 03:29 PM, (6) RE: Big Thanks to Blue Arrow, rabid_david, Mar-31-04, 03:31 PM, (4) RE: Big Thanks to Blue Arrow, bluearrowts, Mar-31-04, 04:30 PM, (5)

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Charter Member · 174 posts

RE: Big Thanks to Blue Arrow

Thanks for the kind words and I am glad you are enjoying the CD, we have more in the works and you never know there may be something coming along at some point with a US Flavour
But I'll leave that to the rest of the team to discuss.TimBig Thanks to Blue Arrow – image 2

Member of the Royal Guild of Route Builders

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Charter Member · 82 posts

RE: Big Thanks to Blue Arrow

Big Thanks to Blue Arrow – image 3

Hi Ken
We pride ourselves on good customer relations. Your very kind comments reflect on how well the team has raised the bar when dealing with customer supportKen, there is nothing more we would like to do than an American route with said stock, given we have all the information we could do so.
What were stuck for is input from you guys, we would need a source for cab images and the route. Our Tim lives in the US so he would help is no end, but it would take quite a bit of help from chaps such as yourself We can deliver given the help.Again, it was our pleasure to assist you Ken.Best Wishes Always

Mike Hambly
BluearrowTS
www.bluearrowts.com

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Charter Member · 564 posts

RE: Big Thanks to Blue Arrow

Big Thanks to Blue Arrow – image 4

Hi MikeI'm always keen to help where I can, and I'd be only too pleased to chip in if you ever needed help in some way sometime in the future.Cheers
Ken
SCL/CSX A-Line Project

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Charter Member · 82 posts

RE: Big Thanks to Blue Arrow

Big Thanks to Blue Arrow – image 5

Hi Ken
Mickoo is keen to do American Locomotives. Mike built the Scotsman, A4,s.
Any info you could give us would be terrific, we would be looking for cab images, and soundsThanks Ken.Best Wishes Always

Mike Hambly
BluearrowTS
www.bluearrowts.com

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Charter Member · 162 posts

RE: Big Thanks to Blue Arrow

Got mine today! Have to agree this is a fine pack and the stock is of excellent quality. Couldn't resist getting the old camera out...

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Big Thanks to Blue Arrow – image 6
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Charter Member · 82 posts

RE: Big Thanks to Blue Arrow

Big Thanks to Blue Arrow – image 10

Hi David
I am so pleased you like the product, and your screenies are incredibleThanks ever so much for sharing them with us. Its good to get feedback such as yoursMany thanks!!Best Wishes Always

Mike Hambly
BluearrowTS
www.bluearrowts.com

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