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Request contact from anyone from Raildriver

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Reading Topic #8700

Member since Aug-22-02 · 127 posts

LAST EDITED ON Jun-25-04 AT 08:01 PM (EST)

Since June 13, I've sent four emails from the tech support web site asking for assistance. ANo one has responded. If any Raildriver folk frequent this site, please email or pm.Subject: Failing forward/reverse switchThanks
Craig kawahara
(aka ckawahara)

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RE: Request contact from anyone from Raildriver, heffed, Jun-25-04, 08:23 PM, (1) RE: Request contact from anyone from Raildriver, engine999, Jun-25-04, 09:25 PM, (2) RE: Request contact from anyone from Raildriver, derekmorton, Jun-26-04, 08:09 AM, (3) RE: Request contact from anyone from Raildriver, ckawahara, Jun-27-04, 04:33 PM, (4) RE: Request contact from anyone from Raildriver, ebtnut, Jul-01-04, 10:01 AM, (5) RE: Request contact from anyone from Raildriver, sniper297, Jul-01-04, 01:19 PM, (6) RE: Request contact from anyone from Raildriver, RailDriver TS, Jul-01-04, 03:49 PM, (7)

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Member since Apr-8-03 · 2238 posts

RE: Request contact from anyone from Raildriver

That's odd. I've always had very timely replies.They do poke their heads in here from time to time though. Maybe give them a call?-Jeff

Union Pacific fan.

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Member since Sep-28-03 · 97 posts

RE: Request contact from anyone from Raildriver

I thought I heard Tim Court (raildriver tech support person) is on vacation this week and next. That could explain why you have yet to get a reply.engine999
2nd place in "Amtrak Along the Tracks" contest

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Member since Aug-22-02 · 127 posts

RE: Request contact from anyone from Raildriver

Hello all:Thanks everyone for adding your thoughts. I guess no one at Raildriver visits this forum (or at least not during the time frame of this post.) Yes, up to now they have always been very prompt in returning queries. Guess between their new development and people of vacation, priorities get reshuffled.As to recalibrating, I do not think that the detent for the neutral position is controlled by the software. I have to fiddle back and forth to get the neytral location to work.Guess I will have to tray a new and novel concept, telephone.Thanks all.Craig

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Charter Member · 59 posts

RE: Request contact from anyone from Raildriver

Click to send message via ICQ

Craig,Did you get your question answered yet? I work with Tim Court and at the moment, since coming back from vacation, has been swamped with tech calls and other work here at P. I. Engineering.....If you wish, I would be more than willing to help you and pass along the message...Is that Ok?-Tim Lewis ("Raildriver's" very own "Train Troll")

Tim Lewis
Email: timl@raildriver.com
Web: http://www.raildriver.com

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Charter Member · 5987 posts

RE: Request contact from anyone from Raildriver

Hee-hee, poor Tim is gonna need a vacation to recover from his vacation."As to recalibrating, I do not think that the detent for the neutral position is controlled by the software."I don't know where you got that idea, the reversing lever is notched for the diesels and linear for steam, and does indeed need to be recalibrated occasionally. The throttle parameters in the .eng file for whatever engine you're running also has an effect on this. If you're having to hunt for neutral you should first try recalibrating to let the software know where neutral is. Second item is forcing Anisotropic Filtering and/or FSAA, I have a Radeon 9700 and force 4x FSAA and 4X Anisotropic, and I get away with that much at 1024x768x32. Any more than that and Raildriver's independent brake starts to hunt since it has trouble reading the F5 hud. Last thing (most unlikely cause) is the .eng file itself, if it's a steam engine look in the \PI Engineering\RailDriver\engine folder for sample .eng files;Cutoff ( -0.89 0.89 0.01 0
NumNotches( 3
Notch(-0.89 1 Dummy)
Notch(0 1 Dummy)
Notch(0.02 1 Dummy)
)
)for the 380, and;Cutoff ( -0.55 0.75 0.01 0
NumNotches( 3
Notch(-0.55 1 Dummy)
Notch(0 1 Dummy)
Notch(0.02 1 Dummy)
)
)For the scotsman both work fine, any add-on steam engine that has been super customized might need to have those numbers adjusted to work correctly.

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Member since May-12-03 · 41 posts

RE: Request contact from anyone from Raildriver

Hi,Yes I have been on Vacation away from Forums and computers etc....Please send me an email on timc@raildriver.com this is my direct email where I would be happy to assist you, I do answer every email I get and have not seen one from you, however we do get quite a bit of spam here so the odd one is bound to slip through somtime.Tim

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